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<channel><title><![CDATA[A GOOD GROUP - Blog]]></title><link><![CDATA[https://www.agoodgroup.org/blog1]]></link><description><![CDATA[Blog]]></description><pubDate>Wed, 03 Jun 2026 10:21:23 -0700</pubDate><generator>Weebly</generator><item><title><![CDATA[Teeny Tiny Trifecta 9 Submission]]></title><link><![CDATA[https://www.agoodgroup.org/blog1/teeny-tiny-trifecta-9-submission]]></link><comments><![CDATA[https://www.agoodgroup.org/blog1/teeny-tiny-trifecta-9-submission#comments]]></comments><pubDate>Sat, 16 May 2026 19:11:28 GMT</pubDate><category><![CDATA[Uncategorized]]></category><guid isPermaLink="false">https://www.agoodgroup.org/blog1/teeny-tiny-trifecta-9-submission</guid><description><![CDATA[       TEENY TINY TRIFECTAHere is my submission for Teeny Tiny Trifecta 9 at Second Street Gallery. I created three collages centered around three Instax photos from Keith&rsquo;s collection that came to symbolize my months-long effort to recover his belongings after his death.The three pieces are intended to function individually and collectively. Fragments, textures, colors, words, and imagery repeat across all three collages &mdash; pieces of one work physically embedded into the others &mdas [...] ]]></description><content:encoded><![CDATA[<div><div class="wsite-image wsite-image-border-none " style="padding-top:10px;padding-bottom:10px;margin-left:0;margin-right:0;text-align:center"> <a> <img src="https://www.agoodgroup.org/uploads/5/7/6/0/57609265/blog-covers-tinytrifecta_orig.png" alt="Picture" style="width:auto;max-width:100%" /> </a> <div style="display:block;font-size:90%"></div> </div></div>  <div class="paragraph" style="text-align:left;"><font color="#2a2a2a"><span><strong>TEENY TINY TRIFECTA</strong></span><br /><br /><span>Here is my submission for </span><span>Teeny Tiny Trifecta 9</span><span> at Second Street Gallery. I created three collages centered around three Instax photos from Keith&rsquo;s collection that came to symbolize my months-long effort to recover his belongings after his death.<br /></span><br /><span>The three pieces are intended to function individually and collectively. Fragments, textures, colors, words, and imagery repeat across all three collages &mdash; pieces of one work physically embedded into the others &mdash; reflecting how memory, grief, bureaucracy, documentation, and personal history became impossible to separate during this process.</span></font><ol><li><font color="#2a2a2a"><span style="font-weight:bold">&ldquo;Warning: Contents Under Pressure&rdquo;</span><br /><span>This collage centers on pressure: emotional pressure, legal pressure, time pressure, and the feeling of trying to hold fragile things together while systems slowly close around them. Layers of warning labels, fragmented documents, torn packaging imagery, and overlapping textures surround the Instax image. Pieces that appear here reappear in the other two collages in altered form, suggesting how tension and uncertainty carried through the entire experience.</span></font></li><li><font color="#2a2a2a"><span style="font-weight:bold">&ldquo;Nothing But the Dream :)&rdquo;</span><br /><span>Built around an Instax that felt unusually hopeful and intimate, this piece contrasts warmth, humor, and creativity against the exhaustion of navigating loss administratively from thousands of miles away. Bright colors and softer visual elements are interrupted by fragments borrowed from the other collages &mdash; evidence that even hopeful memories became entangled with paperwork, timelines, emails, and unanswered questions. The smiley face in the title feels simultaneously sincere and fragile.</span></font></li><li><font color="#2a2a2a"><span style="font-weight:bold">&ldquo;Good Trouble&rdquo;</span><br /><span>This collage focuses on persistence, advocacy, and the decision to continue asking questions even when doing so became uncomfortable for institutions and emotionally draining personally. Layers of correspondence, repeated motifs, and disrupted imagery connect it directly to the other two works. Elements from &ldquo;Warning: Contents Under Pressure&rdquo; and &ldquo;Nothing But the Dream :)&rdquo; physically appear here, emphasizing that grief, resistance, care, and documentation were never separate experiences &mdash; they became part of the same visual and emotional archive.</span></font></li></ol> <span><font color="#2a2a2a"><br />&#8203;Together, the three collages document not only Keith&rsquo;s Instax collection, but the process of trying to retrieve it: the overlap between art, memory, evidence, bureaucracy, and mourning.</font></span></div>  <div><div style="height: 20px; overflow: hidden;"></div> 				<div id='731899431423677127-gallery' class='imageGallery' style='line-height: 0px; padding: 0; margin: 0'><div id='731899431423677127-imageContainer0' style='float:left;width:33.28%;margin:0;'><div id='731899431423677127-insideImageContainer0' style='position:relative;margin:5px;'><div class='galleryImageHolder' style='position:relative; width:100%; padding:0 0 75%;overflow:hidden;'><div class='galleryInnerImageHolder'><a href='https://www.agoodgroup.org/uploads/5/7/6/0/57609265/blog-covers-contentsunderpressure_orig.png' rel='lightbox[gallery731899431423677127]'><img src='https://www.agoodgroup.org/uploads/5/7/6/0/57609265/blog-covers-contentsunderpressure.png' class='galleryImage' _width='800' _height='671' style='position:absolute;border:0;width:100%;top:-5.92%;left:0%' /></a></div></div></div></div><div id='731899431423677127-imageContainer1' style='float:left;width:33.28%;margin:0;'><div id='731899431423677127-insideImageContainer1' style='position:relative;margin:5px;'><div class='galleryImageHolder' style='position:relative; width:100%; padding:0 0 75%;overflow:hidden;'><div class='galleryInnerImageHolder'><a href='https://www.agoodgroup.org/uploads/5/7/6/0/57609265/blog-covers-nothingbutthedream_orig.png' rel='lightbox[gallery731899431423677127]'><img src='https://www.agoodgroup.org/uploads/5/7/6/0/57609265/blog-covers-nothingbutthedream.png' class='galleryImage' _width='800' _height='671' style='position:absolute;border:0;width:100%;top:-5.92%;left:0%' /></a></div></div></div></div><div id='731899431423677127-imageContainer2' style='float:left;width:33.28%;margin:0;'><div id='731899431423677127-insideImageContainer2' style='position:relative;margin:5px;'><div class='galleryImageHolder' style='position:relative; width:100%; padding:0 0 75%;overflow:hidden;'><div class='galleryInnerImageHolder'><a href='https://www.agoodgroup.org/uploads/5/7/6/0/57609265/blog-covers-goodtrouble_orig.png' rel='lightbox[gallery731899431423677127]'><img src='https://www.agoodgroup.org/uploads/5/7/6/0/57609265/blog-covers-goodtrouble.png' class='galleryImage' _width='800' _height='671' style='position:absolute;border:0;width:100%;top:-5.92%;left:0%' /></a></div></div></div></div><span style='display: block; clear: both; height: 0px; overflow: hidden;'></span></div> 				<div style="height: 20px; overflow: hidden;"></div></div>  <div class="paragraph"><font color="#2a2a2a">I had to include a bio with the submission. This is what I shared:<br /><br /></font><span><font color="#2a2a2a">Leah Connor is an identical twin, mother of two, wife, runner, writer, and graphic designer. Curious, quirky, nostalgic, and endlessly inquisitive, her work blends humor and storytelling with a healthy dose of oversharing. Her personal motto is &ldquo;No Choice But Action.&rdquo; When not making art, she can usually be found playing Pok&eacute;mon GO, solving Wordles, running races in a traffic cone costume, or watching her BirdCam.</font></span><br /><span></span></div>  <div><div style="height: 20px; overflow: hidden; width: 100%;"></div> <hr class="styled-hr" style="width:100%;"></hr> <div style="height: 20px; overflow: hidden; width: 100%;"></div></div>  <div class="paragraph" style="text-align:left;"><span style="color:rgb(23, 23, 23)"><em><strong>Teeny Tiny Trifecta </strong></em><br />&#8203;Exhibition dates: September 4-25, 2026</span><br /><span style="color:rgb(23, 23, 23)">Submission deadline: July 6, 2026</span><br /><br /><span style="color:rgb(23, 23, 23)">Second Street Gallery is currently accepting submissions for our ninth annual&nbsp;</span><em style="color:rgb(23, 23, 23)">Teeny Tiny Trifecta</em><span style="color:rgb(23, 23, 23)">&nbsp;Juried Exhibition and Fundraiser, to be held in the Main Gallery September 4-25, 2026. The exhibition is open to all artists, with preference given to artists living in Charlottesville and the state of Virginia. Each artist will have three works of art on display. Artists must submit 3 works of art for inclusion in the exhibition, all of which&nbsp;</span><strong style="color:rgb(23, 23, 23)">must measure 8 x 8 inches square or 8 inch diameter, including frame and matting.</strong><br /><br /><span style="color:rgb(23, 23, 23)">Learn more about the exhibition&nbsp;</span><a href="https://www.secondstreetgallery.org/s/TTT9_exhibition_requirements.pdf"><strong>HERE</strong></a><span style="color:rgb(23, 23, 23)">.</span><br /><span style="color:rgb(23, 23, 23)">Apply for the exhibition by completing the Google form&nbsp;</span><a href="https://docs.google.com/forms/d/e/1FAIpQLSeg5GHSvMDMIwlU2rtGFfVfloTb5AtmmN61AKn29XDED7lrOw/viewform"><strong>HERE</strong></a><span style="color:rgb(23, 23, 23)">.&nbsp;</span><br /><span style="color:rgb(23, 23, 23)">Pay the submission fee&nbsp;</span><a href="https://www.secondstreetgallery.org/second-street-gallery/p/teeny-tiny-trifecta-9-application-fee"><strong>HERE</strong></a><strong style="color:rgb(23, 23, 23)">.</strong></div>]]></content:encoded></item><item><title><![CDATA[TWINS RUN 55]]></title><link><![CDATA[https://www.agoodgroup.org/blog1/twins-run-55]]></link><comments><![CDATA[https://www.agoodgroup.org/blog1/twins-run-55#comments]]></comments><pubDate>Fri, 15 May 2026 07:00:00 GMT</pubDate><category><![CDATA[Uncategorized]]></category><guid isPermaLink="false">https://www.agoodgroup.org/blog1/twins-run-55</guid><description><![CDATA[       Sunday, May 17 at&nbsp;Darden Towe Picnic Shelter8:00 AM - 12:00 PMInflatable Races for&nbsp;Alex&rsquo;s Lemonade Stand Foundation (ALSF) for Childhood Cancer&nbsp;&#127819;&nbsp;&nbsp;Not Fast. Still Meaningful.&nbsp;&nbsp;We&rsquo;re silly. Childhood cancer isn&rsquo;t.We&rsquo;re turning 55 the only way that makes sense to us &mdash; by running (and wobbling) in inflatable costumes at Darden Towe Park.Instead of a typical birthday party, we&rsquo;re raising money for ALSF to support c [...] ]]></description><content:encoded><![CDATA[<div><div class="wsite-image wsite-image-border-none " style="padding-top:10px;padding-bottom:10px;margin-left:0px;margin-right:0px;text-align:center"> <a href='https://www.twinsrun.com/twins-run-55.html' target='_blank'> <img src="https://www.agoodgroup.org/uploads/5/7/6/0/57609265/twinsrun55-2_orig.png" alt="Picture" style="width:auto;max-width:100%" /> </a> <div style="display:block;font-size:90%"></div> </div></div>  <div class="paragraph" style="text-align:left;"><strong><font size="4">Sunday, May 17 at&nbsp;<a href="https://www.albemarle.org/Home/Components/FacilityDirectory/FacilityDirectory/53/360" target="_blank">Darden Towe Picnic Shelter</a></font></strong><br /><strong><font size="4">8:00 AM - 12:00 PM</font></strong><br /><strong>Inflatable Races for&nbsp;<a href="https://www.alexslemonade.org/2026/twins-run-55" target="_blank">Alex&rsquo;s Lemonade Stand Foundation (ALSF) for Childhood Cancer</a>&nbsp;&#127819;&nbsp;&nbsp;</strong><br /><br />Not Fast. Still Meaningful.&nbsp;&nbsp;<br />We&rsquo;re silly. Childhood cancer isn&rsquo;t.<br /><br />We&rsquo;re turning 55 the only way that makes sense to us &mdash; by running (and wobbling) in inflatable costumes at Darden Towe Park.<br /><br />Instead of a typical birthday party, we&rsquo;re raising money for ALSF to support childhood cancer research &mdash; something that matters deeply to us.<br /><br />We&rsquo;ll have the pavilion for the day &mdash; so please stop by for a few minutes or stay for the whole event.<br /><br />&#127775; Costumes provided &#127775;<br /><br />&#128073; Choose your character:&nbsp;&nbsp;<br />&bull; &#128040; koala&nbsp;<br />&bull; &#127880; air dancer&nbsp;<br />&bull; &#129445; sloth&nbsp;<br />&bull; &#129430; dinosaur<br />&bull; &#129412; unicorn&nbsp;<br />&bull; &#9731;&#65039; snowman&nbsp;<br />&bull; &#127876; Christmas tree&nbsp;&nbsp;<br />&bull; &#129413; eagle&nbsp;<br />&bull; &#128679; traffic cone&nbsp;<br />&bull; &#127875; pumpkin&nbsp;<br />&bull; &#128059; bear&nbsp;<br />&bull; &#128004; cow&nbsp;<br />&bull; &#128055; piggy bank&nbsp;&nbsp;<br /><br />&#128073; Choose your FUN: &nbsp;<br />&bull; 55 seconds<br />&bull; 55 meters&nbsp;<br />&bull; 55 feet<br />&bull; games<br />&bull; crafts<br />&bull; photo opportunities&nbsp;<br />It&rsquo;ll be ridiculous, joyful and beneficial!&nbsp;<br /><br />&#128155; Race&nbsp;&nbsp;<br />&#128155; Cheer&nbsp;&nbsp;<br />&#128155; Donate<br />&#128155; Celebrate<br /><br />&#128205;&nbsp;<a href="https://www.albemarle.org/Home/Components/FacilityDirectory/FacilityDirectory/53/360" target="_blank">Darden Towe Park, Charlottesville</a>&nbsp;(<strong><a href="https://www.albemarle.org/home/showpublisheddocument/20041/638373817638370000" target="_blank">MAP</a></strong>)&nbsp;<br /><br /><strong>&#128197; Sunday, May 17&nbsp;<br />&#9200; 8:00 AM &ndash; 12:00 PM*<br /><em>Stop by whenever you can for however long you can!</em></strong><br /><br /><strong><font size="4">&#128279;&nbsp;<a href="http://www.alexslemonade.org/2026/twins-run-55">www.alexslemonade.org/2026/twins-run-55</a></font></strong></div>]]></content:encoded></item><item><title><![CDATA[Closure]]></title><link><![CDATA[https://www.agoodgroup.org/blog1/closure]]></link><comments><![CDATA[https://www.agoodgroup.org/blog1/closure#comments]]></comments><pubDate>Thu, 14 May 2026 07:00:00 GMT</pubDate><category><![CDATA[Uncategorized]]></category><guid isPermaLink="false">https://www.agoodgroup.org/blog1/closure</guid><description><![CDATA[       I wrote this final email not because I think Andy Zabel or Tamra Youngblut will read it. I doubt they will. I wrote this because this is closure for me.After my sister read Grandview&rsquo;s response to our BBB complaint, she texted me immediately: &ldquo;There was a lot of blame in Grafton&rsquo;s response.&rdquo;She said it felt like they were blaming Keith for damaging the apartment&nbsp;when he &ldquo;committed suicide&rdquo;.She also pointed out something important: &ldquo;People com [...] ]]></description><content:encoded><![CDATA[<div><div class="wsite-image wsite-image-border-none " style="padding-top:10px;padding-bottom:10px;margin-left:0;margin-right:0;text-align:center"> <a> <img src="https://www.agoodgroup.org/uploads/5/7/6/0/57609265/finalemail-zabel3_orig.png" alt="Picture" style="width:auto;max-width:100%" /> </a> <div style="display:block;font-size:90%"></div> </div></div>  <div class="paragraph" style="text-align:left;"><font color="#2a2a2a">I wrote this final email not because I think Andy Zabel or Tamra Youngblut will read it. I doubt they will. I wrote this because this is closure for me.</font><br /><br /><font color="#2a2a2a">After my sister read <strong><a href="https://www.agoodgroup.org/blog1/bbb-complaint-id-24729011-response">Grandview&rsquo;s response to our BBB complaint</a>,</strong> she texted me immediately:<strong> &ldquo;There was a lot of blame in Grafton&rsquo;s response.&rdquo;</strong><br /><br />She said it felt like they were<strong> blaming Keith </strong>for <strong>damaging the apartment&nbsp;</strong>when he <strong>&ldquo;committed suicide&rdquo;</strong>.<br /><br />She also pointed out something important: <strong>&ldquo;People commit crimes. Suicide is not a crime. That&rsquo;s why that language isn&rsquo;t used anymore.&rdquo;</strong></font><br /><br /><font color="#2a2a2a">What struck both of us was not just the wording itself, but the complete lack of compassion behind it.&nbsp;<br /><br />&#8203;The complaint was never about money. It was never about assigning blame for Keith&rsquo;s death. It was about transparency, communication, dignity, and the handling of sentimental belongings after someone we loved died.</font></div>  <div><div style="height: 20px; overflow: hidden; width: 100%;"></div> <hr class="styled-hr" style="width:100%;"></hr> <div style="height: 20px; overflow: hidden; width: 100%;"></div></div>  <div class="paragraph" style="text-align:left;"><span><span style="color:rgb(0, 0, 0)"><strong>MY FINAL EMAIL TO ANDY ZABEL</strong><br /><br />It took 67 days to receive </span><a href="http://agoodgroup.org/instax.html"><span style="color:rgb(17, 85, 204); font-weight:700">Keith&rsquo;s Polaroid/Instax collection</span></a><span style="color:rgb(0, 0, 0)">. This could have been resolved in March with </span><a href="https://www.agoodgroup.org/blog1/it-could-have-been-4-emails"><span style="color:rgb(17, 85, 204); font-weight:700">four emails</span></a><span style="color:rgb(0, 0, 0)">.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">I knew the law. Tamra repeatedly stated Grafton was following it. I disagree.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">When I informed Tamra that Keith likely died by suicide, she argued that the investigation was ongoing and then </span><a href="https://www.agoodgroup.org/blog1/the-collection"><span style="color:rgb(17, 85, 204); font-weight:700">hung up on me</span></a><span style="color:rgb(0, 0, 0)">. For Grandview to later reference suicide in its </span><strong><a href="https://www.agoodgroup.org/blog1/bbb-complaint-id-24729011-response"><span style="color:rgb(17, 85, 204)">BBB response</span></a></strong><span style="color:rgb(0, 0, 0)"> was insensitive and offensive, particularly when the actual issues involved delays, lack of transparency, and the mishandling of Keith&rsquo;s belongings. </span><span style="color:rgb(0, 0, 0); font-weight:700">Suicide is not a crime.</span><span style="color:rgb(0, 0, 0)"> Keith didn't commit suicide. He died by suicide. </span><span style="color:rgb(0, 0, 0); font-weight:700">Language matters.</span><span style="color:rgb(0, 0, 0)"></span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">The typos in the final sentence of your response &mdash; &ldquo;ands&rdquo; and </span><span style="color:rgb(0, 0, 0); font-weight:700">&ldquo;Conner&rdquo; </span><span style="color:rgb(0, 0, 0)">&mdash; reflect the same lack of care and attention our family experienced throughout this process.<br /></span></span><br /><span><span style="color:rgb(0, 0, 0)">The only reason I have seen photographs of Keith&rsquo;s apartment, including those showing what remained after his death, is because I obtained <strong>public records</strong> after Grafton refused to provide that information directly.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">I found photographs of a </span><a href="https://www.agoodgroup.org/blog1/emergency-response"><span style="color:rgb(17, 85, 204); font-weight:700">Burlington fire truck and police car</span></a><span style="color:rgb(0, 0, 0)"> on the only SD card I received Friday. I am grateful I pushed Grafton to search for the cameras documented in the Fire Marshal&rsquo;s report. Otherwise, I never would have seen those.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">You accused me of sending </span><a href="https://docs.google.com/spreadsheets/d/1MieC0FCZNcg8M9qhxOZ81_U5w9SnR1WksHAx_eLJg40/edit?usp=sharing"><span style="color:rgb(17, 85, 204); font-weight:700">too many long emails</span></a><span style="color:rgb(0, 0, 0)">. The problem began with your first email to our family. Our request never changed from </span><a href="https://docs.google.com/document/d/1xM6UbAGUmdzS55FL9fxfDaVdss-xIyqUQfQs3eST36A/edit?usp=sharing"><span style="color:rgb(17, 85, 204); font-weight:700">March 3</span></a><span style="color:rgb(0, 0, 0)">. We consistently requested only sentimental items, </span><span style="color:rgb(0, 0, 0); font-weight:700">photographs</span><span style="color:rgb(0, 0, 0)">, with no monetary value be </span><span style="color:rgb(0, 0, 0); font-weight:700">mailed to us</span><span style="color:rgb(0, 0, 0)">. Had you properly reviewed the case from the beginning, this could have been </span><a href="https://www.agoodgroup.org/blog1/alternative-andy"><span style="color:rgb(17, 85, 204)">resolved quickly and respectfully</span></a><span style="color:rgb(0, 0, 0)">.<br /></span></span><br /><span><span style="color:rgb(0, 0, 0)">I sincerely hope lessons are learned from this experience so that no other family experiences this kind of unnecessary distress during an already devastating loss.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">Finally, I am including our rejection of Grandview&rsquo;s response to the BBB complaint for record purposes. According to the coroner&rsquo;s office, the cause and manner of death were finalized on May 9, 2026. Although there was an attempted call that day, our family did not directly receive confirmation until May 12, so our BBB response reflected the information available to us at that time.<br />&#8203;</span></span><br /><span><span style="color:rgb(0, 0, 0)">Leah Connor</span></span></div>]]></content:encoded></item><item><title><![CDATA[BBB Complaint ID #24729011 Response]]></title><link><![CDATA[https://www.agoodgroup.org/blog1/bbb-complaint-id-24729011-response]]></link><comments><![CDATA[https://www.agoodgroup.org/blog1/bbb-complaint-id-24729011-response#comments]]></comments><pubDate>Tue, 12 May 2026 07:00:00 GMT</pubDate><category><![CDATA[BBB]]></category><guid isPermaLink="false">https://www.agoodgroup.org/blog1/bbb-complaint-id-24729011-response</guid><description><![CDATA[       April 9, 2026CONSUMER&rsquo;S ORIGINAL COMPLAINT*:I am seeking the personal belongings of my deceased family member, Keith Connor, who died on 2/23/26, and resided at Grafton Place Apartments.Since Feb 2026, I have repeatedly contacted GP to recover sentimental belongings, especially Keith&rsquo;s Polaroid collection and family photos.On 2/28/26, Tamra Youngblut confirmed that Keith&rsquo;s &ldquo;salvageable items&rdquo; had been removed from the apartment and placed in secure storage.On [...] ]]></description><content:encoded><![CDATA[<div><div class="wsite-image wsite-image-border-none " style="padding-top:10px;padding-bottom:10px;margin-left:0;margin-right:0;text-align:center"> <a> <img src="https://www.agoodgroup.org/uploads/5/7/6/0/57609265/bbb-response-grafton_orig.png" alt="Picture" style="width:auto;max-width:100%" /> </a> <div style="display:block;font-size:90%"></div> </div></div>  <div class="paragraph" style="text-align:left;"><span><span style="color:rgb(0, 0, 0); font-weight:700">April 9, 2026<br />CONSUMER&rsquo;S ORIGINAL COMPLAINT*:</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">I am seeking the personal belongings of my deceased family member, Keith Connor, who died on 2/23/26, and resided at Grafton Place Apartments.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">Since Feb 2026, I have repeatedly contacted GP to recover sentimental belongings, especially Keith&rsquo;s Polaroid collection and family photos.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">On 2/28/26, Tamra Youngblut confirmed that Keith&rsquo;s &ldquo;salvageable items&rdquo; had been removed from the apartment and placed in secure storage.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">On 3/2/26, she stated that legal documentation and identification would be required before release.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">In response, we provided:</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">* notarized Affidavit of Heirship</span><br /><span style="color:rgb(0, 0, 0)">* notarized Liability Waiver &amp; Indemnification Agreement</span><br /><span style="color:rgb(0, 0, 0)">* government-issued photo IDs</span><br /><span style="color:rgb(0, 0, 0)">* unofficial death record</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">We also repeatedly requested required notices under RCW 59.18.595, an inventory or photographic documentation of stored and discarded items, and clear instructions for retrieval or shipping to Virginia.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">On 3/9/26, Tamra stated their legal team required a court order and in-person</span></span><br /><span><span style="color:rgb(0, 0, 0)">appearance to release information or belongings. On 3/13/26, we narrowed our request to only 2 sentimental categories: Keith&rsquo;s Polaroids and family photos, offered to pay for packing and shipping, and again provided supporting docs.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">On 3/29/26, after another follow-up asking only whether those photographs existed or had been discarded, Tamra replied that they were &ldquo;waiting for reports&rdquo; and that lawyers had asked for &ldquo;no response until this has all been released,&rdquo; without explaining what reports were pending, what &ldquo;released&rdquo; meant, or when we could expect answers.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">Despite repeated good-faith efforts and full compliance with documentation requests, we still have not received confirmation of whether these items exist, an inventory, required notices, or a clear timeline.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">We want immediate confirmation whether Keith&rsquo;s Polaroids and family photographs are in storage or were discarded, confirmation of the status of all personal belongings, and a clear timeline and process for release.</span></span><br /><br /><em><strong>*Due to the character restrictions, the abbreviated complaint listed above was amended with this <a href="https://www.agoodgroup.org/uploads/5/7/6/0/57609265/bbb_complaint_with_grafton_place_revised.pdf">complaint document</a>.&nbsp;</strong></em><br /><br /><span><span style="color:rgb(0, 0, 0); font-weight:700">May 12, 2026</span></span><br /><span><span style="color:rgb(0, 0, 0); font-weight:700">MESSAGE FROM THE BUSINESS:</span></span><br /><span><span style="color:rgb(0, 0, 0)">This complaint arose from a very difficult situation where a tenant </span><span style="color:rgb(0, 0, 0)">committed suicide </span><span style="color:rgb(0, 0, 0)">in his apartment and in the process caused a fire that resulted in hazardous chemicals throughout the apartment, and significant smoke and water damage at the property.&nbsp; Shortly after the fire, a family member, unknown to us, made claims for the tenant&rsquo;s property.&nbsp;</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">Grafton Place has worked to understand and respond to the family member&rsquo;s requests for return of certain sentimental items as quickly as possible and within its legal obligations to preserve the tenant&rsquo;s confidentiality.&nbsp; Grafton Place is also simultaneously working with the fire marshal, insurance inspectors/adjusters and property restoration contractors to respond to their investigation of the fire and restore the unit.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">Unfortunately, it is a slow process but we anticipate returning the requested property this week, which should resolve the complaint.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">We sent the requested items last week to the address for </span><span style="color:rgb(0, 0, 0)">Mr. ands Mrs. Fran Conner</span><span style="color:rgb(0, 0, 0)">.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0); font-weight:700">May 12, 2026</span><br /><span style="color:rgb(0, 0, 0); font-weight:700">REJECTION OF RESPONSE:</span></span><br /><span><span style="color:rgb(0, 0, 0)">I am rejecting this response because it does not accurately or fully address the complaint.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">First, the business states that Keith Connor &ldquo;committed suicide,&rdquo; but suicide has not been ruled as the official cause of death. Until an official determination has been made, Grafton Place should not present that as fact. Additionally, the phrase &ldquo;committed suicide&rdquo; is outdated and offensive language. If suicide were ever officially determined, the appropriate wording would be &ldquo;died by suicide.&rdquo;</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">Second, the response minimizes the issue by suggesting that returning a few requested sentimental items &ldquo;should resolve the complaint.&rdquo; This matter is not resolved simply because some items were reportedly sent. For more than two months, our family asked for basic answers about Keith&rsquo;s personal property, including what was saved, what was discarded, what was damaged, and what remained in storage.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">This complaint was never about money. It was about dignity, transparency, communication, and the handling of a deceased tenant&rsquo;s personal property with basic humanity. We narrowed our request to sentimental items: photographs, Polaroids, cameras, film, memory cards, SD cards, digital media, family photographs, and related photographic materials. These are irreplaceable family items connected to Keith&rsquo;s memory.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">Third, even after legal counsel became involved, the process remained confusing and delayed. We were told communications should go through counsel, but that did not result in clear answers, a timely inventory, or prompt shipment. Instead, our follow-up emails were repeatedly framed as contributing to the delay, even though the delays had already been ongoing for weeks and involved Grafton/Grandview determining what property existed, what would be sent, who would pay, and how it would be shipped.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">Fourth, Grafton Place&rsquo;s response does not provide a complete accounting of Keith&rsquo;s belongings. It does not clarify what was recovered, what was discarded, what was damaged, what remains in storage, or what documentation exists regarding those decisions. It also does not explain the process used to identify and preserve his property after his death.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">Fifth, the business refers to &ldquo;Mr. ands Mrs. Fran Conner,&rdquo; which is carelessly written and spells our last name incorrectly. Our last name is Connor. This lack of care is especially upsetting given the seriousness and sensitivity of the situation.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">To resolve this complaint, I am asking Grafton Place to provide:</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">1. Written documentation explaining what was retained, what was discarded, what was damaged, and what remains in Grafton Place&rsquo;s possession.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">2. A correction of the inaccurate and insensitive statement regarding Keith&rsquo;s cause of death.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">&#8203;3. An acknowledgment of the harm caused by the delay, silence, lack of clarity, and lack of care shown to our family during this process.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">For these reasons, I do not accept the business&rsquo;s response as a resolution.</span></span><br /><br /><span><span style="color:rgb(0, 0, 0)">Sincerely, Fran and Leah Connor</span></span></div>  <div><div class="wsite-image wsite-image-border-none " style="padding-top:10px;padding-bottom:10px;margin-left:0;margin-right:0;text-align:center"> <a> <img src="https://www.agoodgroup.org/uploads/5/7/6/0/57609265/bbb-response-rejection-connor_orig.png" alt="Picture" style="width:auto;max-width:100%" /> </a> <div style="display:block;font-size:90%"></div> </div></div>]]></content:encoded></item><item><title><![CDATA[Keith's Polaroid/Instax Collection]]></title><link><![CDATA[https://www.agoodgroup.org/blog1/keiths-polaroidinstax-collection]]></link><comments><![CDATA[https://www.agoodgroup.org/blog1/keiths-polaroidinstax-collection#comments]]></comments><pubDate>Fri, 08 May 2026 07:00:00 GMT</pubDate><category><![CDATA[Keith Connor]]></category><category><![CDATA[Keith's Photography]]></category><guid isPermaLink="false">https://www.agoodgroup.org/blog1/keiths-polaroidinstax-collection</guid><description><![CDATA[       I put together a page for Keith&rsquo;s Polaroid/Instax Collection &mdash; a small archive of the instant photos and memories that help show the way he saw the world.Some of these are funny, strange, beautiful, ordinary, and heartbreaking. I&rsquo;m so grateful to have them gathered in one place.If you have a photo, memory, or story of Keith you&rsquo;d like to share, please complete the online form. I&rsquo;d love to keep adding to these memorial pages. [...] ]]></description><content:encoded><![CDATA[<div><div class="wsite-image wsite-image-border-none " style="padding-top:10px;padding-bottom:10px;margin-left:0px;margin-right:0px;text-align:center"> <a href='https://www.agoodgroup.org/instax.html'> <img src="https://www.agoodgroup.org/uploads/5/7/6/0/57609265/instax-album-1_orig.jpg" alt="Picture" style="width:auto;max-width:100%" /> </a> <div style="display:block;font-size:90%"></div> </div></div>  <div class="paragraph" style="text-align:left;">I put together a page for <strong><a href="http://www.instagram.com/leahcville">Keith&rsquo;s Polaroid/Instax Collection </a></strong>&mdash; a small archive of the instant photos and memories that help show the way he saw the world.<br /><br />Some of these are funny, strange, beautiful, ordinary, and heartbreaking. I&rsquo;m so grateful to have them gathered in one place.<br /><br />If you have a photo, memory, or story of Keith you&rsquo;d like to share, please complete the <strong><a href="https://www.agoodgroup.org/keithconnor-340172.html">online form</a></strong>. I&rsquo;d love to keep adding to these <strong><a href="https://www.agoodgroup.org/keithconnor.html">memorial pages</a></strong>.</div>]]></content:encoded></item><item><title><![CDATA[Emergency Response]]></title><link><![CDATA[https://www.agoodgroup.org/blog1/emergency-response]]></link><comments><![CDATA[https://www.agoodgroup.org/blog1/emergency-response#comments]]></comments><pubDate>Fri, 08 May 2026 07:00:00 GMT</pubDate><category><![CDATA[Keith Connor]]></category><category><![CDATA[Keith's Photography]]></category><guid isPermaLink="false">https://www.agoodgroup.org/blog1/emergency-response</guid><description><![CDATA[The only reason I have seen any photos of Keith&rsquo;s apartment &mdash; including what was there after he died &mdash; is because I used public records when Grafton did not provide that information directly.I found photographs of a Burlington fire truck and police car on the one SD card I received on Friday, May 8. They were taken in October 2025, shortly after Keith moved to Burlington, Washington.It is eerie to see those emergency vehicles through Keith&rsquo;s camera now, knowing what happe [...] ]]></description><content:encoded><![CDATA[<div class="paragraph" style="text-align:left;"><font color="#2a2a2a"><span>The only reason I have seen any photos of Keith&rsquo;s apartment &mdash; including what was there after he died &mdash; is because I used public records when Grafton did not provide that information directly.</span><br /><br /><span>I found photographs of a Burlington fire truck and police car on the one SD card I received on Friday, May 8. They were taken in October 2025, shortly after Keith moved to Burlington, Washington.</span><br /><br /><span>It is eerie to see those emergency vehicles through Keith&rsquo;s camera now, knowing what happened later. I keep thinking about the 911 call a week prior to his death and the response of the fire department to his apartment the day he died.</span><br /><br /><span>I am grateful I pushed Grafton to look for the cameras I saw in the Fire Marshal&rsquo;s report. Without that report, and without continuing to ask, I would never have known these pictures existed.</span></font></div>  <div><div class="wsite-image wsite-image-border-none " style="padding-top:10px;padding-bottom:10px;margin-left:0;margin-right:0;text-align:center"> <a> <img src="https://www.agoodgroup.org/uploads/5/7/6/0/57609265/fire-truck-img-0509_orig.jpg" alt="Picture" style="width:auto;max-width:100%" /> </a> <div style="display:block;font-size:90%"></div> </div></div>  <div><div style="height: 10px; overflow: hidden;"></div> 				<div id='948566764906629894-gallery' class='imageGallery' style='line-height: 0px; padding: 0; margin: 0'><div id='948566764906629894-imageContainer0' style='float:left;width:49.95%;margin:0;'><div id='948566764906629894-insideImageContainer0' style='position:relative;margin:5px;'><div class='galleryImageHolder' style='position:relative; width:100%; padding:0 0 75.08%;'><div class='galleryInnerImageHolder'><a href='https://www.agoodgroup.org/uploads/5/7/6/0/57609265/police-img-0954_orig.jpg' rel='lightbox[gallery948566764906629894]'><img src='https://www.agoodgroup.org/uploads/5/7/6/0/57609265/police-img-0954.jpg' class='galleryImage' _width='800' _height='533' style='position:absolute;border:0;width:100%;top:5.63%;left:0%' /></a></div></div></div></div><div id='948566764906629894-imageContainer1' style='float:left;width:49.95%;margin:0;'><div id='948566764906629894-insideImageContainer1' style='position:relative;margin:5px;'><div class='galleryImageHolder' style='position:relative; 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width:100%; padding:0 0 75.08%;'><div class='galleryInnerImageHolder'><a href='https://www.agoodgroup.org/uploads/5/7/6/0/57609265/police-img-0957_orig.jpg' rel='lightbox[gallery948566764906629894]'><img src='https://www.agoodgroup.org/uploads/5/7/6/0/57609265/police-img-0957.jpg' class='galleryImage' _width='800' _height='533' style='position:absolute;border:0;width:100%;top:5.63%;left:0%' /></a></div></div></div></div><div id='948566764906629894-imageContainer4' style='float:left;width:49.95%;margin:0;'><div id='948566764906629894-insideImageContainer4' style='position:relative;margin:5px;'><div class='galleryImageHolder' style='position:relative; width:100%; padding:0 0 75.08%;'><div class='galleryInnerImageHolder'><a href='https://www.agoodgroup.org/uploads/5/7/6/0/57609265/police-img-0958_orig.jpg' rel='lightbox[gallery948566764906629894]'><img src='https://www.agoodgroup.org/uploads/5/7/6/0/57609265/police-img-0958.jpg' class='galleryImage' _width='800' _height='533' style='position:absolute;border:0;width:100%;top:5.63%;left:0%' /></a></div></div></div></div><div id='948566764906629894-imageContainer5' style='float:left;width:49.95%;margin:0;'><div id='948566764906629894-insideImageContainer5' style='position:relative;margin:5px;'><div class='galleryImageHolder' style='position:relative; width:100%; padding:0 0 75.08%;'><div class='galleryInnerImageHolder'><a href='https://www.agoodgroup.org/uploads/5/7/6/0/57609265/police-img-0959_orig.jpg' rel='lightbox[gallery948566764906629894]'><img src='https://www.agoodgroup.org/uploads/5/7/6/0/57609265/police-img-0959.jpg' class='galleryImage' _width='800' _height='533' style='position:absolute;border:0;width:100%;top:5.63%;left:0%' /></a></div></div></div></div><div id='948566764906629894-imageContainer6' style='float:left;width:49.95%;margin:0;'><div id='948566764906629894-insideImageContainer6' style='position:relative;margin:5px;'><div class='galleryImageHolder' style='position:relative; width:100%; padding:0 0 75.08%;'><div class='galleryInnerImageHolder'><a href='https://www.agoodgroup.org/uploads/5/7/6/0/57609265/police-img-0960_orig.jpg' rel='lightbox[gallery948566764906629894]'><img src='https://www.agoodgroup.org/uploads/5/7/6/0/57609265/police-img-0960.jpg' class='galleryImage' _width='800' _height='533' style='position:absolute;border:0;width:100%;top:5.63%;left:0%' /></a></div></div></div></div><span style='display: block; clear: both; height: 0px; overflow: hidden;'></span></div> 				<div style="height: 10px; overflow: hidden;"></div></div>]]></content:encoded></item></channel></rss>